As required in Occupational Health & Safety Regulation 3.12, an investigation into the unsafe work refusal has or is in the process of being completed. Additionally, the employer must not require or permit another worker to do the refused work unless the matter has been resolved under OHS-R 3.12(3), (4), or (5). Resolution of unsafe conditions is always the first option. Written notice of refused work is not required when the matter has been resolved.