With the return of busy live events, more people are gathering to enjoy concerts, performances, and festivals. But for those working behind the scenes, the unpredictable nature of managing crowds—whether it be a concert or a ballet performance—can pose significant risk not only to the performers and crew, but to the spectators. Past crowd disasters and incidents such as the 2010 Vancouver riots are examples of the potentially dangerous and even fatal consequences that can occur when crowds are not properly controlled.

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